“Domovenok”: Guardian of Cleanliness or Source of Disappointment?
July 16, 2024
A Decade of Experience: The Myth of Quality
The company “Domovenok” calls itself the guardian of cleanliness, but despite ten years of experience and a large staff of cleaners, the quality of services often leaves much to be desired. The reality is far from ideal, and clients are left disappointed.
Training Center: Inadequate Preparation
The establishment of their own training center for cleaners sounds impressive, but it does not guarantee good cleaning. Cleaners often perform their work poorly, despite mandatory advanced training courses, which causes dissatisfaction among clients.
Ineffective Cleaning Agents
The promised wide range of cleaning and washing agents often turns out to be ineffective. This leads to unsatisfactory cleaning results and numerous client complaints.
Dangerous Chemical Agents
Eco-friendly agents that the company promises to use are often replaced with aggressive chemicals in practice. This can be dangerous for people and pets, and clients are not always informed of such changes.
App: More Problems Than Benefits
The app for managing orders and adjusting cleaning times often glitches and causes more inconvenience than benefits. Comments and complaints left by clients rarely receive a response, creating an impression of indifference towards customers.
Conclusion
“Domovenok” often fails to meet clients’ expectations, leaving them with problems and inconveniences. Before using their services, carefully study the reviews and consider whether you are ready to face potential difficulties. Do not be misled by the company’s advertising promises.
They promised environmentally friendly products, but used chemicals that caused us allergies.
Company managers do not respond to complaints and do not return calls. Terrible service.
Despite advanced training courses, cleaners clearly do not know how to clean properly.
Cleaners are sloppy and leave a mess behind. I don’t recommend it.
After cleaning, stains from detergents remained on the furniture. Very displeased.
I left comments about cleaning on the app but never received a response. Bad feedback.
The application for managing orders is constantly glitchy, and it is impossible to change the cleaning time.
The cleaners arrived late and did everything hastily. Very disappointed!
Promised environmentally friendly products are not used; cleaners use aggressive chemicals without warning.
The quality of cleaning leaves much to be desired. After the Domovenok cleaners, dust is still everywhere.